Support: Let's get you verified
15 articles

+2Written by Debi, Margit, Nikolai and 2 others


Supported documents for verification
Written by Debi. Updated over a week ago
Does Veriff accept ID documents without a photo?
Written by Debi. Updated over a week ago
Does Veriff fulfil the KYC/AML requirement in your country?
Written by Debi. Updated over a week ago
Do you need to store your customer personal data?
Written by Debi. Updated over a week ago
Veriff’s use of external data sources

Written by Margit. Updated over a week ago
How does Veriff keep the personal data safe?

Written by Margit. Updated over a week ago
How can your customers submit their documents for the verification?
Written by Debi. Updated over a week ago
When would your customers be able to verify themselves?
Written by Debi. Updated over a week ago
What fraud prevention mechanisms does Veriff have in place?
Written by Debi. Updated over a week ago
In which languages does Veriff provide its verification service?
See the languages supported by us hereWritten by Debi. Updated over a week ago
Does Veriff check holograms, data position, micro-print and font on the ID documents?

Written by Nikolai. Updated over a week ago
Why do see the images of yourself upside-down/mirrored?
Written by Debi. Updated over a week ago
What if your camera does not focus on the document?
Here are some tricks on how to focus your cameraS
Written by Software Licenses. Updated over a week ago
If your verification is under review

Written by Nikolai. Updated over a week ago
How do you allow our service to use your camera?
Here is how to give a required permission to your camera/microphone to use our service
Written by Mikk. Updated over a week ago