Support: Let's get you verified

15 articles
Debi avatarMargit avatarNikolai avatar+2
Written by Debi, Margit, Nikolai and 2 others

Supported documents for verification

Debi avatar
Written by Debi. Updated over a week ago

Does Veriff accept ID documents without a photo?

Debi avatar
Written by Debi. Updated over a week ago

Does Veriff fulfil the KYC/AML requirement in your country?

Debi avatar
Written by Debi. Updated over a week ago

Do you need to store your customer personal data?

Debi avatar
Written by Debi. Updated over a week ago

Veriff’s use of external data sources

Margit avatar
Written by Margit. Updated over a week ago

How does Veriff keep the personal data safe?

Margit avatar
Written by Margit. Updated over a week ago

How can your customers submit their documents for the verification?

Debi avatar
Written by Debi. Updated over a week ago

When would your customers be able to verify themselves?

Debi avatar
Written by Debi. Updated over a week ago

What fraud prevention mechanisms does Veriff have in place?

Debi avatar
Written by Debi. Updated over a week ago

In which languages does Veriff provide its verification service?

See the languages supported by us here
Debi avatar
Written by Debi. Updated over a week ago

Does Veriff check holograms, data position, micro-print and font on the ID documents?

Nikolai avatar
Written by Nikolai. Updated over a week ago

Why do see the images of yourself upside-down/mirrored?

Debi avatar
Written by Debi. Updated over a week ago

What if your camera does not focus on the document?

Here are some tricks on how to focus your camera
S
Written by Software Licenses. Updated over a week ago

If your verification is under review

Nikolai avatar
Written by Nikolai. Updated over a week ago

How do you allow our service to use your camera?

Here is how to give a required permission to your camera/microphone to use our service
Mikk avatar
Written by Mikk. Updated over a week ago