How to Upload ID Documents for Verification Using Veriff's Platform
Uploading ID documents is an essential step in the verification process provided by Veriff. Below, you will find a comprehensive guide on how to upload your ID, the tools available, and the steps to follow in case of any issues during the process.
Uploading Your ID Document
To send or upload your ID for verification, follow these general steps:
Locate the verification link provided by the service requiring your identity verification. This link may redirect you to Veriff's Hosted Verification Page (HVP).
Follow the instructions carefully on the verification page to upload a clear and legible photo of your ID document. Ensure that all required details on the ID are visible and not obscured.
If prompted, you may also need to take a selfie to confirm that the ID belongs to you. This step helps in preventing identity fraud and ensures accurate verification.
Troubleshooting Upload Issues
If you encounter any difficulties while attempting to upload your ID documents, here are some steps to resolve them.
Check the Instructions: Make sure you are following all the instructions given by the service you are trying to verify your identity with. Each service may have unique steps to complete the verification process.
Veriff acts as the facilitator of identity verification, and its systems rely on the proper setup by the service you are verifying with. If there is no option to upload your ID, contact the service directly for further guidance on completing the verification process.
Important Notes:
Veriff does not process ID uploads through email or support services. Always use the specific verification link associated with the service requiring your ID.
Ensure your ID photo is of high quality, without glare or obstructions, to avoid verification delays.