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FaceBlock Import
Debi avatar
Written by Debi
Updated over 3 months ago

FaceBlock Import enables customers to bulk upload images of the faces of individuals that they wish to exclude from their services. This could be for a range of reasons including blocking previously identified fraudsters, users who break community guidelines, gambling self-exclusion lists, or extending physical bans into the online world. The facial biometric data is extracted from these images and added to a block list. Future sessions are compared against this blocklist and can be flagged or declined if there is a match.

Why is it useful?

FaceBlock Import stops access to repeated fraudsters, individuals who break community guidelines, extend physical bans to the online world, enforces gambling self-exclusion risks, and more.

How to start using it?

  • Import functionality is available for Fraud Intelligence package customers only.

  • Images upload is possible via Station/Hub within FaceBlock manager menu.

  • Uploaded faces are added to that customer-specific blocklist automatically.

  • Post this, every new incoming session will be cross-referenced against the database containing the images.

  • If the face of the verifier matches any face in the list for any incoming session, the session will be declined.

  • Customers of Faceblock Import can add up to 100 000 faces into blocklist

A risk label (Session Face Matches Client Blocklist) will be generated to allow customers to identify cases where a session was declined to face matching with the user.

Decisions

A match in the blocklist will result in the following decision:

127: Decline - Face match with blocklist (or Decline: 106 - Known Fraud {old reason code})

Image Requirements

The images:

  • must be in JPEG or PNG format

  • must be of sufficient quality for facial features to be recognized

  • image size should be between 300px - 2000px

  • image size should be no more than 2MB

See more for details on image requirements and quality.

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