What is FaceBlock?
FaceBlock helps to prevent individuals suspected of fraud from repeatedly attempting to access your business, by adding their facial biometrics to a blocklist.
FaceBlock takes the selfie images from a fraudulent session and adds the face vectors to a custom blocklist. Face images in future sessions are then checked against this blocklist and if there is a match, that session can be declined.
Why is it useful?
FaceBlock helps prevent recurring fraud by stopping individuals previously suspected of fraud from attempting to access an organization’s services again. This feature targets repeat fraudsters who try to hide their tracks by using different devices and documents.
Decisions
A match in the blocklist will result in the following decision:
127: Decline - Face match with blocklist (or Decline: 106 - Known Fraud {old reason code})
Configurability
FaceBlock works only within one customer’s user base.
Faces that are added to the blocklist will be stored there for 2 years
Faces added to blocklist can be removed upon request to customer support .
NB! This feature is only available to Enterprise customers.