To get verified follow the steps below
Or look at the video here https://www.veriff.com/get-verified
Veriff makes identity verification quick, secure, and seamless. Below, we’ll walk you through the step-by-step process to get verified and explain what happens if your verification is rejected.
Step-by-Step Verification process
Step 1. Start the Verification process
When signing up for a service that requires identity verification via Veriff, you will be directed to Veriff’s secure verification portal. This can be a Hosted Verification Page or an embedded flow within an app or website.
Step 2: Choose your document type
You’ll be asked to select the type of identity document you want to use for verification. Veriff supports:
✅ Passports
✅ National ID Cards
✅ Driver’s Licenses
✅ Residence Permits
Ensure your document is valid and not expired before starting the process.
Step 3: Capture your ID document
You’ll need to take clear, high-quality photos of both the front and back of your selected document (if applicable). Follow these tips for the best results:
✅ Use good lighting and avoid glare or reflections.
✅ Ensure all corners of the document are visible.
✅ Avoid blurry or pixelated images.
Step 4: Take a selfie
To confirm that you’re the real owner of the document, Veriff requires a live selfie. You may be asked to:
✅ Look directly into the camera.
✅ Perform a quick movement (like turning your head) to prove liveness.
✅ Avoid wearing sunglasses, hats, or heavy makeup.
Why? This step prevents fraud by ensuring that the person submitting the document is present.
Step 5: Verification in Progress
Once you’ve submitted your document and selfie, Veriff’s AI-powered system will analyze the data and perform fraud and security checks. This usually takes only a few seconds.
If additional review is required, a human verification specialist may manually check your submission, which could take a few minutes.
What Happens If Your Verification is Rejected?
If your verification is unsuccessful, you will receive a notification with the reason for rejection. Common reasons include:
❌ Blurry or unreadable ID photos → Try retaking them with better lighting.
❌ Document doesn’t match your details → Ensure you’re using an official, valid ID.
❌ Selfie verification failed → Remove any accessories, ensure your face is well-lit, and follow on-screen instructions carefully.
❌ Expired or unsupported document → Check if your document is listed as supported.
What to do next?
📌 Try again. Follow the rejection message’s instructions and resubmit your verification.
📌 Switch devices or platforms. If the verification process encounters technical issues such as connectivity problems, try using a different device or platform, like switching from a desktop to a mobile device.
📌 Use a different document. If your ID wasn’t accepted, try another supported document.
📌 Contact Support. If you believe your verification was rejected by mistake, reach out to Customer Support of the company who is asking for your verification for further assistance.