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Activity log in Veriff Station

Written by Matthew

Overview

Activity log gives you complete visibility into who did what, and when inside your Veriff Station account. Every meaningful action — from viewing a session to changing integration settings to managing team members — is automatically recorded and available for review, search, filtering, and CSV export



What does Activity log track?

Activity log records 70+ distinct event types across the following categories:

  • Authentication — logins, SSO authentication, 2FA setup and verification

  • Session access — session views, PDF exports, bulk session exports

  • Integration changes — settings changes, secret management, branding updates, country/document configuration

  • Team management — user invites, role changes, user blocks, team creation and updates

  • Account management — auth provider changes, subscription events

  • Fraud tooling — FaceBlock additions, removals, and exports

  • Webhook operations — webhook resends

Each event captures the following details:

  • Actor — the user or system that performed the action

  • Action — a description of what was done

  • Status — whether the action succeeded or failed

  • IP Address — the IP address from which the action originated

  • Timestamp — the exact date and time of the event

  • Target — the resource affected (e.g., Account, Integration, Session, User)

  • Target ID — the unique identifier of the affected resource

  • Country/City — the geographic location of the actor, based on IP



Who can access the Activity log?

Activity log is available to all customers — both Enterprise and Self-Serve — at no additional cost. No setup is required; logging is enabled automatically on all accounts.

Default access:
Activity log is visible to users with the Administrator ("Owner") or Access administrator roles by default.

Custom access (Advanced Permissions):
If your account uses Advanced Permissions, Administratorss can assign Activity log access to custom groups using the permission "Ability to access the Activity log". This allows you to delegate audit access to compliance officers or security team members without giving them full admin rights.



How to access the Activity log

  1. Sign in to your Veriff Station account with an Admin or permitted role.

  2. In the left navigation menu, select Account setup → Activity log.

  3. The Activity log page displays a chronological list of recorded events, with the most recent events shown first.



Searching and filtering

You can narrow down events using the following filters:

  • Actor — filter by a specific user (by email)

  • Action — filter by action type

  • Date range — filter events by a specific time period

To apply filters:

  1. Click the relevant filter field at the top of the Activity log page.

  2. Select or type your filter criteria.

  3. The list updates automatically.

To clear all filters, click Clear all.


Exporting Activity log data

You can export Activity log records as a CSV file for offline analysis or integration with your internal compliance tools.

  1. Apply any filters you need (optional — you can also export the full log).

  2. Click the Export button.

  3. A CSV file will be generated and downloaded to your device.

Note: Exports are also recorded as Activity log events (audit_log_export), so your audit trail includes a record of who exported data and when.


Data retention

Activity log data is retained for 6 months per event.


Frequently asked questions

Is there any historical data, or does logging start only from the feature launch?
Data collection for all customers began on 21 April 2026. No retroactive data from before that date is available.

Can I set up alerts for specific actions?
Alerts are not currently available. If this is something your organisation needs, please share your feedback with us — we're happy to consider it for future development.

Is Activity log available on all plans?
Yes. Activity log is available to all Enterprise and Self-Serve customers at no additional cost.

Does Activity log require any setup?
No. Logging is enabled automatically on all accounts. Existing accounts were migrated as part of the rollout.

Can non-admin users access the Activity log?
By default, only Admin users can access the Activity log. However, if your Station or Hub account uses Advanced Permissions, Administrators of an account can grant access to custom groups using the "Ability to access the Activity log" permission.

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