How to Regain User Permissions on Veriff After an Email Address Change
If your email address has changed and you have lost previous permissions in your Veriff account, it can be easily resolved by updating your user role. However, this process requires assistance from a team member with administrative access in your organization. Follow these steps to regain your permissions:
Steps for Administrators to Update User Roles in Veriff
Navigate to the Account Setup section and select Team.
Locate the user profile associated with the new email address in the user list.
Click on the user’s name to access their profile.
Adjust the user role by selecting the appropriate permission level required for their functions in Veriff.
By following these steps, you ensure that the updated user account retains the required permissions, maintaining seamless operation within your Veriff environment.
Additional Resources
For more details and a comprehensive guide on managing user roles, administrators can consult the official Veriff Help Center guide. If further assistance is necessary, Veriff’s support team can provide personalized help.
Related Topics
User Management Best Practices